Politique de remboursement
30-Day Return Window
You may return any unused, unopened MOSSKYN product within 30 days of delivery for a full refund to the original payment method.
Last updated: April 26, 2026.
How to Return
- Email hello@mosskyn.com with your order number.
- We will send you a prepaid return label within 1 business day.
- Drop off your package at any USPS location.
- Refunds are issued within 5 business days of receipt.
Damaged or Incorrect Items
If your order arrived damaged or incorrect, email us within 7 days of delivery with a photo and we will send a replacement at no charge.
Final Sale
Gift cards, sets, and items marked Final Sale are non-returnable.
Subscriptions
You may skip, swap, or cancel any subscription at any time from your account.
Need Help?
Email hello@mosskyn.com or visit our contact page.
